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Tourist Information Rathausplatz Passau

Description

The Tourist Information of the city of Passau is located on the first floor of the historic city hall tower. Directly in front of it, on the Rathausplatz, there are benches and a restaurant. The premises of the tourist information are barrier-free and accessible via a ramp with ground level information room. All doors are at least 90 cm wide and can be opened by pushbuttons. Assistance dogs are allowed. Not far away is a parking lot and a handicapped accessible toilet (Euro key). In the spacious entrance area guests will find all relevant information about the city. The staff provides advice on the spot, by phone or e-mail and sends info material on request. 

Information on accessibility

Download short report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities".

Some information on accessibility are listed below. For detailed information please see the evaluation report. 

  • Nearby is the bus stop and a boat dock.
  • There are two marked parking spaces for people with disabilities (space size: 230 cm x 537 cm).
  • The path from the parking lot to the entrance is 17 m long. 
  • The building is accessible without steps via a ramp.
  • The ramp has a maximum slope of 15%, a width of 160 cm and a total length of 1.60 m.
  • All rooms and facilities that can be used and elevated by guests are accessible at ground level or via a ramp. Door thresholds are max. 3 cm high.
  • Almost all doors/passages usable and raised for the guest are at least 84 cm wide.
  • The counter is 114 cm high at the lowest point. There is another, equivalent communication possibility in a sitting position.

Public toilet for people with disabilities in the New City Hall, Fritz-Schäffer Promenade

  • The manoeuvring spaces are:
    in front of the sink 200 cm x 160 cm;
    in front of the toilet 221 cm x 200 cm;
    to the left of the toilet 88 cm x 71 cm;
    to the right of the toilet 93 cm x 71 cm.
  • There are grab rails to the left and right of the toilet.
  • The grab rails can be flipped-up. 
  • The washbasin is wheelchair accessible at a height of 67 cm and a depth of at least 30 cm.
  • The sink is wheelchair compatible.
  • The mirror can be seen while standing or sitting.
  • An alarm trigger is not available.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are allowed in relevant areas/rooms.
  • External paths usually have visually contrasting and tactilely detectable sidewalk boundaries.
  • The entrance is visually rich in contrast, but not recognizable by a tactile change of floor covering and recognizable by a tactile change of floor covering.
  • The evaluated areas that can be used by the guest are well lit, i.e. bright and glare-free.
  • There are no visually contrasting or tactilely detectable floor indicators available.
  • The signage is designed in clearly legible and contrasting font.
  • There are no guided tours available for people with visual impairments and blind people.
  • Information is not available in Braille or prismatic font.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no clearly visible alarm.
  • There is no audio induction loop system.
  • There are no guided tours available for people with hearing impairment and deaf people.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the establishment is clearly recognizable from the outside.
  • The objectives of the paths are always within sight or signs in visible distance are available.
  • There is no colored or pictorial guidance system available.
  • There is no information in easy language.
Certified in the period: October 2022 – September 2025

Address & contact

Tourist-Information Rathausplatz Passau

Rathausplatz 2
94032 Passau
Phone number: +49 851 396-610
E-mail address: tourist-info@passau.de
Website: https://tourismus.passau.de/

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