Image of Tourist Information in the "Oberstdorf Haus"

Tourist Information in the "Oberstdorf Haus"

Description

The Oberstdorf Haus is a place of encounters and is located in the center of the climatic and Kneipp Spa Oberstdorf.

The main entrance of the tourist information is accessible. Whether young or old and with or without handicap - everyone is welcome. The employees are sensitized and are happy to accommodate guests at their own consultation table. Guests can find out about excursion or event tips and activities on digital touch displays on the Oberstdorf app. Guests with hearing impairment can also be advised via a mobile ring loop system at a specially equipped workstation. The device minimizes background noise, which improves the quality of advice. 

Information on accessibility

Download short report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified – partially accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There are two marked parking spaces for people with disabilities (parking space size: 250 cm x 500 cm, 15 m away).
  • The bus stop "Marktbähnle" is 60 m away.
  • The Tourist Information is steplessly accessible.
  • All evaluated rooms and facilities available to the guests are steplessly accessible via an elevator.
  • The elevator cabin measures 108 cm x 173 cm. The elevator door is 90 cm wide.
  • All evaluated passageways/doors available to the guests are at least 90 cm wide.
  • The counter is 84 cm high at its lowest point. There is another, equivalent communication possibility while in a sitting position.
  • There is seating available.

Public toilet for people with disabilities (ground floor)

  • The toilet door can be opened with a Euro key. 
  • The manoeuvring spaces are:
    in front of the toilet and the washbasin at least 152 cm x 173 cm;
    left of the toilet at least 100 cm x 70 cmand
    right of the toilet at least 60 cm x 70 cm.
  • Both are grab rails can be flipped-up.
  • The sink is wheelchair compatible.
  • The mirror can be seen while standing or sitting.
  • An alarm trigger is available.

Public toilet for people with disabilities (between the floors)

  • The toilet door can be opened with a Euro-key. 
  • The maneuvering spaces are:
    in front of the toilet and the washbasin at least 160 cm x 214 cm;  
    left of the toilet at least 115 cm x 70 cm and
    right of the toilet at least 123 cm x 70 cm. 
  • Both are grab rails can be flipped-up.
  • The washbasin is wheelchair accessible.
  • The mirror can be seen while standing or sitting.
  • An alarm trigger is present.

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with visual impairments".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are allowed in relevant rooms.
  • The entrances are visually rich in contrast and recognizable by a tactile change of floor covering.
  • The evaluated areas that can be used by the guest are well lit, i.e. bright and glare-free.
  • The signage is designed in clearly legible and contrasting font.
  • An outgoing emergency call in the elevator is confirmed audibly.
  • The stopping position is not announced by spoken commands.
  • Alternatively stairs are available.
  • At least at the first and last step, stairs have visually contrasting edges and mostly have handrails on both sides.
  • Information is partly provided in prismatic writing.

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with hearing impairment".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no clearly visible alarm.
  • There is an mobil audio induction loop for the the counter or the (conference) rooms.
  • An outgoing emergency call in the elevator is confirmed audibly.
  • WiFi is offered.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the establishment is clearly recognizable from the outside.
  • The destinations of the paths are always within sight or there are signs at a visible distance.
  • There is no information in easy language.
  • Information is not displayed with pictograms or pictures.
Certified in the period: November 2022 – October 2025

Address & contact

Tourist Information im Oberstdorf Haus

Prinzregenten-Platz 1
87561 Oberstdorf
Phone number: +49 8322 7001005
E-mail address: mesloh@oberstdorf.de
Website: http://www.oberstdorf.de

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