Image of Tourist Information Hauptbahnhof

Tourist Information Munich Central Station

Description

The colleagues of the Tourist Information welcome you 7 days a week and give you tips and information about your stay in Munich.

Information on accessibility

Download short report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no parking lot available.
  • The building is accessible without steps.
  • All evaluated rooms and facilities available to the guests are accessible without steps.
  • All evaluated passageways/doors available to the guests are at least 90 cm wide.
  • The counter is 100 cm high. There is no equivalent communication possibility in a sitting position.
  • Guided tours for people with walking impairments and wheelchair users are offered. A reservation in advance is necessary.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are allowed in relevant areas/rooms.
  • All evaluated and usable areas for the guest are well illuminated, i.e. bright and glare-free.
  • The signage is designed in clearly legible and contrasting font.
  • Guided tours for people with visual impairments and blind people are offered. A reservation in advance is necessary. Tactilely detectable exhibits are integrated in the guided tour.
  • Information is not available in Braille or prismatic font.

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with hearing impairment and deaf people".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no clearly visible alarm.
  • There is an audio induction loop system at the counter.
  • Guided tours for people with hearing impairment and deaf people (in German sign language) are offered. A reservation in advance is necessary.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the establishment/facility is clearly recognizable from the outside.
  • The objectives of the paths are within sight.
  • Guided tours for people with cognitive impairments are offered on request. A reservation in advance is necessary. The contents are easy to understand or are explained in a way that is easy to understand (e.g. visually).
Certified in the period: March 2023 – February 2026

Address & contact

Tourist Information Hauptbahnhof München

Luisenstr. 1
80333 München
Phone number: +49 89 233 96500
E-mail address: tourismus.gs@muenchen.de
Website: https://www.muenchen.travel/pois/muenchen-guides/tourist-information-am-hauptbahnhof

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