Tourist Information at Passau Main Station

Description

A spacious and newly equipped tourist information office with handicapped accessible awaits visitors directly opposite Passau's main train station.

One of Passau's two tourist information offices is located directly opposite the main train station and is accessible without barriers. The premises are accessible without steps via automatic doors and a lowered counter is available. Assistance dogs are welcome here. The Tourist Information is located on the first floor of Europaplatz and is part of the Donau Quartier building complex with refreshment and shopping facilities. In the spacious and barrier-free interior, guests will find all relevant information about the city, the district of Passau as well as Upper Austria and will be advised on site, by phone or e-mail. A handicapped accessible parking lot and a handicapped accessible WC (Euro key) are located at the main station. Information about handicapped accessible offers in the city of Passau is available at https://tourismus.passau.de/mobil-in-passau/passau-barrierefrei/ and in the brochure "Passau barrierefrei".  

Information on accessibility

Download short report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is a parking space available for people with disabilities.
  • The surface of the parking space is not vibration-free and is not easily walkable or drivable.
  • Opposite the tourist information, there is the main train station.
  • All rooms and facilities accessible to guests are step-free or accessible via a ramp.
  • All doors/passageways accessible to guests are at least 90 cm wide.
  • The maneuvering space is at least 150 x 150 cm.
  • The counter/ticket desk is no higher than 80 cm, or there is an alternative way to communicate while seated.
  • Seating is available.
  • There is a public accessible toilet for people with disabilities at the main train station, which is accessible from at least one side (at least 80 cm).
  • There are foldable grab bars on both sides of the toilet.
  • There is a public accessible toilet for people with disabilities in the basement of the Donauquartier. 

 Some information on accessibility are listed below. For detailed information please see the evaluation report.  

  • Assistance dogs are welcome.
  • The signage (for orientation) is designed in a clear and high-contrast font.
  • All raised and guest-accessible areas are well-lit and glare-free
  • The entrance area is recognizable by a tactile change in the flooring and is visually contrasted with the surroundings.
  • There are no visually contrasting or tactilely detectable floor indicators.
  • Information is not available in Braille or tactile writing.

Some information on accessibility are listed below. For detailed information please see the evaluation report. 

  •  There is no inductive hearing system available.
  •  An outgoing emergency call in the Donauquartier elevator is only confirmed acoustically. Alternatively, stairs are available.

 Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Opposite the tourist information, there is the main train station.
  • The name of the tourist information at the main train station in Passau is clearly visible from the outside.
  • There is no information available in easy language.
  • The destinations along the paths are in sight.
Certified in the period: April 2025 – March 2028

Address & contact

Tourist-Information am Hauptbahnhof Passau

Bahnhofstr. 28
94032 Passau
Phone number: +49 851 396-610
E-mail address: tourist-info@passau.de
Website: https://tourismus.passau.de/

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