The Monarch Hotel

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• There are two designated parking spaces for people with disabilities in the underground car park (space size: 478 cm x 720 cm) and two in the Convention Center (350 cm x 500 cm).
• The hotel is accessible without steps.
• All rooms and facilities that can be used and raised for the guest are accessible at ground level or via lifts.
• The cabin of the main lift is 128 cm x 238 cm. The lift door is 130 cm wide.
• All doors/passages that can be used by guests and are raised are at least 90 cm wide (exception: door in the changing area with a width of 69 cm). 
• The reception is 115 cm high at the lowest point.
• There are flat steps with handrails to enter the (swimming) pool(s).
• In the sauna area there is a movement area in front of the lower bench of at least 150 cm x 150 cm. 
• In the Maria Theresia and Empress Elisabeth II restaurants there are tables that can be accessed from below (maximum height 80 cm, accessibility from below at a height of 67 cm and a depth of 30 cm).
• At the swimming pools there are flat steps with handrails to enter the pool.
• Aids available: rollator.

Rooms 3324 and 4373

• There are 11 more rooms of approximately the same design.
• The doors are at least 90 cm wide. 
• The manoeuvring spaces are:
  in front of essential, fixed furnishings (e.g. cupboard) 90 cm x 157 cm;
  to the left of the bed 290 cm x 158 cm;
  on the right, the bed is against the wall.
• A nursing bed is not available.
• The manoeuvring spaces in the bathroom are:
  in front of the toilet 252 cm x 140 cm;
  in front of the washbasin 157 cm x 250 cm;
  171 cm x 52 cm to the right of the toilet, there is no movement area to the left.
• There are grab rails to the left and right of the toilet. The grab rails to the right of the toilet can be folded up.
• The washbasin is accessible from underneath.
• The mirror can be seen while standing or sitting.
• The shower is accessible without thresholds. The manoeuvring spaces in the shower are 150 cm x 150 cm and there is a shower seat as well as grab rails and an alarm trigger.
• Other showers - also for people with disabilities - are located in the spa and swimming area.

Public toilet for people with disabilities (1st floor) 

• The door is at least 93 cm wide.
• The manoeuvring spaces are:
  in front of the toilet 214 cm x 264 cm;
  in front of the washbasin 264 cm x 180 cm;
  86 cm x 53 cm to the right of the toilet,
  there is no movement area to the left.
• Grab rails are provided to the left and right of the toilet. The grab rails can be folded up.
• The washbasin is accessible from underneath.
• The mirror can be seen while standing or sitting.
• There is no alarm trigger. 

Public toilet for people with disabilities in dining/bar and conference area (2nd floor)

• The door is at least 95 cm wide.
• The manoeuvring spaces are:
  in front of the washbasin 230 cm x 160 cm;
  in front of the toilet 206 cm x 230 cm;
  to the left of the toilet 40 cm x 50 cm;
  to the right of the toilet 15 cm x 70 cm.
• There are grab rails to the left and right of the toilet.
• The left grab rail can be folded up. 
• The sink is wheelchair compatible.
• The mirror can be seen while sitting or standing.
• There is a cord as an alarm trigger. 

Spa - Public toilet for people with disabilities in the swimming pool area (1st floor)

• The door is at least 93 cm wide.
• The manoeuvring spaces are:
  in front of the washbasin 200 cm x 200 cm;
  in front of the toilet 300 cm x 145 cm;
  to the left of the toilet 200 cm x 70 cm;
  to the right of the toilet 50 cm x 70 cm.
• There are grab rails to the left and right of the toilet.
• The left grab rail can be folded up.
• The sink is wheelchair compatible.
• The mirror can be seen while sitting or standing.
• There is a cord as an alarm trigger.

Spa - Public toilet for people with disabilities (1st floor)

• The door is at least 93 cm wide.
• The manoeuvring spaces are:
  in front of the washbasin 275 cm x 160 cm;
  in front of the toilet 293 cm x 150 cm;
  to the left of the toilet 90 cm x 70 cm;
  to the right of the toilet 155 cm x 51 cm.
• There are grab rails to the left and right of the toilet.
• The right grab rail can be folded up. 
• The sink is wheelchair compatible.
• The mirror can be seen while standing or sitting. 

Convention Center - Public toilet for people with disabilities (ground floor)

• The door is at least 90 cm wide.
• The manoeuvring spaces are:
  in front of the washbasin 74 cm x 160 cm;
  in front of the toilet 160 cm x 74 cm;
  to the left of the toilet 110 cm x 50 cm;
  There is no manoeuvring space to the right of the toilet. 
• There is a grab rail to the left of the toilet.
• The sink is wheelchair compatible.
• The mirror can be seen while sitting or standing.
• There is a cord as an alarm trigger.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• Assistance dogs may be brought to the establishment.
• The entrance is visually rich in contrast and recognizable by a tactile change of floor covering.
• There are no visually contrasting or tactilely detectable floor indicators available.
• There is an uninterrupted guidance system with floor indicators available.
• The signage is designed in clearly legible and contrasting font.
• An outgoing emergency call in the elevator is confirmed audibly.
• The break position is not announced by spoken commands.
• Alternatively stairs are available.
• Steps are not visually rich in contrast.
• The pool edges are visually contrasted.
• The menu font in the restaurants is not straightforward and visually rich in contrast.
• There is no menu available in large print or braille.
• Information is not available in Braille or prismatic font.
• Offered aids: reading aids (reading glasses, magnifying glasses, etc.).

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• There is no clearly visible alarm.
• There is no audio induction loop system at the counter and conference rooms.
• An outgoing emergency call in the elevator is confirmed audibly.
• In the restaurants there are no tables with bright and glare-free lighting, on which there are no lamps standing or hanging that interfere with the field of vision or eye contact.
• There is seating area with low background noises (e.g. corner seating, separate room).

Room

• There is at least one electrical outlet available near the bed.
• The ringing or knocking on the door is not indicated by a flashing signal which can be detected in all rooms.
• W-LAN is offered.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• The name or logo of the hotel monarch is clearly recognizable from the outside.
• There is a menu with pictures available.
• There is no information in easy language.
• Information is displayed with pictograms or images.