Image of tactile model "Zumsteinhaus

Kempten-Museum

Description

Experiential spaces of yesterday, today and tomorrow. Retelling 2,000 years of city history - that is the core objective of the new Kempten Museum in the Zumsteinhaus.

The exhibition rooms on the first floor provide an entertaining quick introduction to the history of Kempten and the Zumstein brothers. Those who want to delve deeper into the city's history will find the opportunity to do so on the first and second floors - in 11 themed rooms spanning different periods. Experience in fast motion how the city came into being.  An entertaining audiovisual show and a 9 m² 3D city model let Kempten grow - but the development does not run in a straight line...

Information on accessibility

Download short report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities and partially accessible for wheelchair users".   

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The bus stop "Residenzplatz" is about 40 m away.
  • There are two parking spaces for people with disabilities at Residenzplatz.   
  • One parking space is at least 320 cm wide and 470 cm long.
  • The path between the parking lot and the side entrance for wheelchair users is about 100 m long.
  • The museum is accessible without steps via the side entrance with ramp (door threshold: 2.5 cm).
  • Ramp is at least 134 cm wide, has a maximum slope of 5.8% and a total length of a total length of 13 m. Intermediate landings are provided.
  • All rooms and facilities that can be used by guests and are elevated are accessible without steps or can be reached via a ramp or elevator. Door thresholds are max. 2.5 cm high. 
  • The elevator cabin measures 106 cm x 138 cm. There is no horizontal control panel. 
  • Doors and passageways are at least 90 cm wide. 
  • The info counter is 94 cm high at its lowest point. 
  • The exhibits are predominantly visible, perceptible or recognizable while seated. 
  • Exhibit information is predominantly legible while seated.
  • There are tactile models, smelling stations and listening stations to discover throughout the museum. 
  • Guided tours are available for people with walking disabilities and for wheelchair users. Pre-registration for the tour is required.
  • The entire route of the guided tour is step-free for wheelchair users. 
  • There are mobile or fixed seats available for people with walking disabilities to use during the tour. 
  • There are 5 wheelchair accessible tables in the salon (maximum height 80 cm, wheelchair accessible at a height of 67 cm with a depth of 30 cm). 

Public toilet (1st attic floor)

  • The manoeuvring spaces are:
    in front of the washbasin 179 cm x 192 cm;
    in front of the toilet 192 cm x 179 cm;
    to the left of the toilet 102 cm x 69 cm;
    to the right of the toilet 99 cm x 69 cm.
  • There are grab rails to the left and right of the WC.
  • Both grab rails can  be flipped-up. 
  • The sink has limited access. 
  • The mirror can be viewed while sitting or standing.
  • An alarm trigger is available. 

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with visual impairments and blind people".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are allowed in relevant areas/rooms.
  • The entrances are visually rich in contrast and recognizable by a tactile change of floor covering. 
  • The main "walkways" are partially tactilely detectable but not visually contrasting. 
  • Steps are partially not visually rich in contrast. Stairs have at least one handrail on one side except for the main entrance.
  • An outgoing emergency call in the elevator is confirmed acoustically, e.g. by an intercom system. The stopping position is announced by voice. 
  • There is a visual contrast between the exhibits and the surroundings. 
  • All elevated areas that can be used by guests (entrance area, cashier/counter, hallways, corridors) are well lit, i.e., bright and glare-free.
  • The exhibits are usually well illuminated. 
  • There are tactile models, smelling stations, and listening stations to explore throughout the museum. 
  • Exhibit signage is visually contrasting.  There is auditory information. Information can be perceived tactilely (Braille, prismatic writing). Information can be perceived olfactorily.
  • Signage for orientation is designed in legible writing. There is a good visual contrast between the font/pictogram and the background. 
  • Salon:  The menu font in the is straightforward and visually rich in contrast. 

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with hearing impairment and deaf people".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is an audio induction loop system.  
  • There are tactile models, smelling stations and listening stations to discover throughout the museum.
  • An outgoing emergency call in the elevator is confirmed acoustically, e.g. by an intercom system.
  • Guided tours are offered for people with hearing disabilities and for deaf people in German sign language. Pre-registration for the guided tour is required. 
  • Tours with FM equipment are made possible for people with hearing disabilities (e.g. headphones, neck ring loops).
  • There are five tables in the salon with bright and glare-free lighting, where there are no lamps or hanging lamps that interfere with the field of vision or eye contact.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the company/facility is clearly recognizable from the outside.  
  • There are tactile models, smelling stations and listening stations to discover throughout the museum.  
  • There is a flyer about the Kempten Museum in plain language at the ticket desk.
Certified in the period: November 2023 – November 2026

Address & contact

Kempten-Museum

Residenzplatz 31
87435 Kempten
Website: www.kempten-museum.de

News from Bavaria

Get first-hand tips on stories, travel reports and events!