Hotel Four Seasons Starnberg

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• There is a marked parking space for people with disabilities in the underground car park (space size: 350 cm x 500 cm).
• The nearest bus stop is approx. 200 m away.
• The entrance/access to the building is step-free (max. 2 cm threshold). 
• All rooms and facilities that can be used and raised for the guest are accessible without steps/at ground level or via a lift.
• The lift cabin is 108 cm x 209 cm. The lift door is 90 cm wide. 
• Almost all doors/passages usable and raised for the guest are at least 90 cm wide. Exceptions: In the sauna area on the 5th floor, the doors are between 63 cm and 81 cm and the changing room door is 56 cm wide.
• The reception is 110 cm high at the lowest point. 
• In the catering area there are tables that can be moved underneath (maximum height 80 cm, can be moved underneath at a height of 67 cm and a depth of 30 cm). 

Room no. 110 (1st floor, double room)

• Doors are at least 93 cm wide.
• The manoeuvring spaces are:
  in front of essential furnishings (e.g. cupboards) 200 cm x 128 cm;
  to the left of the bed 176 cm x 200 cm;
  to the right of the bed 128 cm x 200 cm.
• The bed is 55 cm high.
• The manoeuvring spaces are in the bathroom are:
  in front of the washbasin 184 cm x 118 cm;
  in front of the toilet 184 cm x 114 cm;
  to the left of the toilet 118 cm x 70 cm;
  to the right of the toilet 18 cm x 70 cm.
• There are grab rails to the left and right of the toilet.
• The left grab rail can be flipped-up. 
• The washbasin is accessible from underneath at a height of 67 cm and a depth of at least 30 cm.
• The mirror can be viewed while sitting or standing.
• The shower is accessible without steps.  
• The shower area is 120 cm x 120 cm.
• Grab rails are provided in the shower.
• A shower seat is available or can be provided if required (fixed, folding, hook-in or mobile and stable).
• There is an alarm trigger available.

Room No. 310 (3rd floor, double room)

• Doors are at least 93 cm wide.
• The manoeuvring spaces are:
  in front of essential furnishings (e.g. cupboards) 200 cm x 120 cm;
  to the left of the bed 176 cm x 200 cm;
  to the right of the bed 115 cm x 200 cm.
• The bed is 66 cm high.
• The manoeuvring spaces in the bathroom are:
  in front of the washbasin 184 cm x 115 cm;
  in front of the toilet184 cm x 115 cm;
  to the left of the toilet 118 cm x 70 cm;
  to the right of the toilet 24 cm x 70 cm.
• There are grab rails to the left and right of the toilet.
• The left grab rail can be flipped-up. 
• The washbasin is accessible from underneath at a height of 67 cm and a depth of at least 30 cm.
• The mirror can be viewed while sitting or standing.
• The shower is accessible without steps.  
• The shower area is 120 cm x 120 cm.
• Grab rails are provided in the shower.
• A shower seat is available or can be provided if required (fixed, folding, hook-in or mobile and stable).
• There is an alarm trigger available. 

Public toilet for people with disabilities (ground floor)

• The door is at least 94 cm wide.
• The manoeuvring spaces are:
  in front of the washbasin 162 cm x 107 cm;
  in front of the toilet 166 cm x 90 cm;
  to the left of the toilet 103 cm x 70 cm;
  to the right of the toilet 26 cm x 70 cm.
• There are grab rails to the left and right of the toilet.
• Both grab rails can be flipped-up. 
• The washbasin is accessible from underneath at a height of 67 cm and a depth of less than 30 cm.
• The mirror can be viewed while sitting or standing.
• There is a cord as an alarm trigger.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• Assistance dogs are allowed.
• Outdoor paths do not have visually contrasting or tactilely detectable sidewalk boundaries.
• The entrance is visually rich in contrast and recognizable by a tactile change of floor covering.
• All evaluated areas usable for the guest are well illuminated, i.e. bright and glare-free.
• There are no visually contrasting or tactilely detectable floor indicators.
• The paths in corridors / aisles are predominantly visually contrasted to the surroundings.
• The paths in corridors / aisles are predominantly marked with tactile markings or the walls or other structural elements can mainly be used for orientation.
• The signage is designed in clearly legible and contrasting font.
• There are no obstacles, e.g. objects protruding into the path / room.
• There are no revolving or rotating doors.
• Glass doors are not marked with safety markings.
• An outgoing emergency call in the elevator is confirmed audibly.
• The stopping position is not announced by spoken commands.
• The operating controls are visually rich in contrast and tactilely detectable.
• Alternatively stairs are available.
• Steps are not visually rich in contrast.
• Stairs have at least one one-sided handrail.
• The menu font in the restaurants is not straightforward and visually rich in contrast.
• There is no menu available in large print or Braille.
• Information is not available in Braille or prismatic writing.
• Aids offered: reading aids (reading glasses, magnifying glasses, etc.)

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• There is no clearly visible alarm.
• There is no audio induction loop.
• An outgoing emergency call in the elevator is confirmed audibly.
• Alternatively stairs are available.
• In the gastronomy areas are tables with bright and glare-free lighting, on which there are no lamps standing or hanging that restrict the field of vision or eye contact.
• There is at least one electrical outlet available near the bed.
• The ringing or knocking on the door is not indicated by a flashing signal which can be perceived in all rooms.
• WiFi is offered.
• There is at least one electrical outlet available near the bed.
• The ringing or knocking on the door is not indicated by a flashing signal which can be perceived in all rooms.
• WiFi is offered.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• The name or logo of the establishment is clearly recognizable from the outside.
• There are signs at a visible distance or there is an uninterrupted guidance system.
• There is no colored or pictorial guidance system.
• A business card with the address and telephone number of the hotel is visibly displayed at the reception desk and in the bedroom.
• The dishes are visibly presented (buffet, bar).
• There is no information in easy language.
• Information is not displayed with pictograms or pictures.