Hotel INCLUDiO

Description

Hotel INCLUDiO - Regensburg's first inclusive hotel

A warm welcome! The completely accessible hotel is located in the district of Burgweinting - quiet and yet close to Regensburg's historic old town. A bus stop is directly in front of the hotel, so that you can easily reach the city centre in about 20 minutes. All 84 rooms are air-conditioned and have a telephone, satellite TV, safe and coffee/tea station. The 18 wheelchair-accessible rooms offer a wheelchair-accessible shower, with a folding shower seat on request, support handles on the WC and a washbasin that can be accessed from underneath. The restaurant with winter garden and sun terrace serves a varied breakfast buffet in the morning and a small selection of dishes in the evening. The lobby bar invites you to have a coffee in the afternoon and offers a rich selection of drinks in the evening. In the vitality area there is a fitness room and two saunas with a relaxation lounge. The hotel sees itself as a place of encounter where people with and without disabilities come together normally - whether as guests or as employees.

Information on accessibility

Download short report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There are seven parking spaces for people with disabilities.
  • The Hermann-Höcherl Straße bus stop is 25 meters away. 
  • All rooms and facilities that can be used by guests are accessible without steps/at ground level or via a ramp or elevator. 
  • All doors/passages that can be used by guests and are raised are at least 80 cm wide.
  • The reception counter is 80 cm high at its lowest point.
  • There are 84 barrier-free rooms.
  • The WC in the room can be accessed from both sides (at least 80 cm). There are folding grab rails to the left and right of the WC.  
  • The washbasin is wheelchair compatible and the mirror is visible when standing or sitting.
  • Access to the shower is barrier-free. A grab rail and a shower chair are available.
  • There are tables in the restaurant/breakfast room that are max. 80 cm high and wheelchair compatible at a height of 67 cm and a depth of 30 cm.
  • A wellness area is available.
  • A sauna wheelchair is provided.
  • There is a public toilet for people with disabilities, which can be accessed from both sides (at least 90 cm). The grab rails on the toilet can be flipped-up.
  • The following aids are available: Reading aids (reading glasses, magnifying glasses etc.), height-adjustable care bed (in-house), vibrating alarm clock, shower/toilet/sauna wheelchair, shower stool, mobile hoist, height-adjustable changing table, defilibrator.

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with visual impairments and blind people".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are welcome.  
  • The entrance areas are recognizable by a tactilely perceptible change of flooring and visually contrasting to the surroundings. 
  • A visually contrasting and tactilely detectable guidance system (floor indicators) is provided on the ground floor.
  • In the other areas, the walls or other structural elements can be used in part for orientation.
  • On stairs, at least the first and last steps have a visually contrasting edge. 
  • Stairs have handrails on both sides. 
  • There is tactile information about the floor at the beginning and end of the flights of stairs.
  • There is tactile contrast and visual contrast between the flooring and the stair risers or risers.
  • An outgoing emergency call in the elevator is acoustically confirmed, e.g., by an intercom system. The stop position is announced by voice. The operating elements are designed with high visual contrast and are tactilely detectable.
  • All elevated areas that can be used by guests (entrance area, cashier/counter, bedrooms, corridors, hallways) are well lit, i.e. bright and glare-free.
  • There is a menu. The menu is designed in no-frills, high-contrast type.
  • The signage is designed in legible type. There is good visual contrast between the font/pictogram and the background. Numbers, letters (up to 4 characters) or pictograms are tactilely detectable (e.g., relief or prismatic lettering).
  • The following aids are provided: Reading aids (reading glasses, magnifying glasses, etc.), height-adjustable nursing bed (company-owned), vibration alarm clock, shower/toilet/sauna wheelchair, shower stool, mobile lift, height-adjustable wrap-around bed, defilibrator.

 All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with hearing impairment and deaf people".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is an  audio induction loop system  at the reception and in the conference area.
  • There is visually clearly perceptible alarm in the rooms.
  • An outgoing emergency call in the elevator is confirmed acoustically, e.g. by an intercom system.
  • Wi-Fi is available.
  • There are tables with bright and glare-free lighting where there are no lamps standing or hanging that interfere with the field of vision or eye contact. There are tables with low ambient noise.
  • There is at least one freely available electrical outlet near the bed in the rooms.
  • The following aids are offered: including vibrating alarm clocks.

 Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name of the hotel is clearly recognizable from the outside. 
  • The reception counter is directly visible from the entrance door or the way to it is marked pictorially and without interruption.
  • There is no information available in easy language.
Certified in the period: July 2025 – June 2028

Address & contact

Hotel INCLUDiO

Hermann-Höcherl-Straße 2
93055 Regensburg
Phone number: +49 94 17 88 32 80
Website: www.includio.de

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