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Chiemsee Infocenter

Description

The Chiemsee-Alpenland Infocenter is located in Bernau a. Chiemsee, in the district Felden - directly at the Chiemsee. 

In the immediate vicinity there is the landing stage of the Chiemsee-Schifffahrt (in summer), which connects Bernau with the Herreninsel and Fraueninsel, a lido, two rehabilitation clinics and the restaurant "Badehaus". At the Chiemsee-Alpenland Infocenter, guests can find out about excursion destinations, book accommodations and reserve tickets for events. The staff of Chiemsee-Alpenland Tourismus will be happy to help. In addition, a wide range of brochures on the region are available to take away free of charge.

Access to the Infocenter and all rooms usable by guests are designed to be barrier-free. There are toilets for the disabled and wheelchair users, which can be reached by elevator. Parking spaces for people with disabilities are also available.

The Infocenter is certified according to "Travel for All".

Information on accessibility

Download short report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and partially accessible for wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There are two parking spaces for people with disabilities.
  • The nearest bus stop is 180 meters away.
  • All rooms and facilities that are accessible to guests are step-free/at ground level or accessible via an elevator.
  • All doors/passageways that are accessible to guests are at least 90 cm wide.
  • Most information is visible while seated.
  • The information desk is 74 cm high.
  • There is a public toilet for people with disabilities, which is accessible from both sides (at least 80 cm). There are folding grab rails to the left and right of the toilet.

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with visual impairments".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are welcome.
  • The entrance is visually rich in contrast and recognizable by a tactile change of floor covering.
  • All evaluated areas usable by the guest are bright and glare-free.
  • There are no visually contrasting or tactilely detectable floor indicators.
  • The signage is designed in clearly legible and contrasting font.
  • Information for orientation is not available in Braille or conveyed audibly.
  • An outgoing emergency call in the elevator is confirmed audibly. The stopping position is not announced by spoken commands. The operating controls in the elevator are visually rich in contrast and tactilely detectable. Alternatively stairs are available.
  • Steps are not visually rich in contrast. Stairs have at least a handrail on one side.
  • Aids offered: reading aids (reading glasses, magnifying glasses, etc.) 

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no clearly visible alarm.
  • There is no audio induction loop.
  • An outgoing emergency call in the elevator is confirmed audibly.

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for with cognitive impairments".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name of the information centre is clearly recognizable from the outside.
  • The destinations of the paths are always within sight or there are signs at a visible distance.
  • Information for orientation is partly displayed with pictorial symbols (pictograms, photorealistic representation).
  • There is information in easy language: information brochure
Certified in the period: November 2025 – October 2028

Address & contact

Chiemsee Infocenter

Felden 10
83233 Bernau a. Chiemsee
Phone number: +49 80 51 96 55 50
Website: www.chiemsee-alpenland.de

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