Image of Allianz Arena Exterior View

Allianz Arena - stadium tours

Description

Exciting insights behind the scenes of the Allianz Arena on a accessible tour of the home of FC Bayern Munich.

The Allianz Arena is located in the north of Munich, easily accessible by car and public transport. As the home of the record champion, it is not only the setting for many football stories, but also a place of longing for fans and football lovers from all over the world. On match days, the German record champions excite live, but also on non-match days, the gates of the arena are open to all visitors. Guided tours with trained guides take guests to otherwise hidden places in the stadium - such as the changing rooms or the players' tunnel. The routes to the Allianz Arena as well as the guided tour itself can be managed barrier-free. In addition to the regular Arena Tours, the Handicapped Tour has been available since 2014, which was specially developed for people with walking difficulties.

Information on accessibility

Download short report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The nearest public transport stop is Fröttmaning (underground U6 direction Garching-Hochbrück): Follow the signs "FC Bayern Museum / Arena Touren". Duration: approx. 25 minutes 
  • There is a general car park available. 
  • There is a maximum longitudinal gradient of 10% over 90 m on the outside path between the north entrance and the access area to the museum. Outside paths are at least 250 cm wide.
  • The meeting point for the guided tours for people with disabilities is on Level 3 at the Paulaner Fantreff Nord. 
  • All rooms and facilities that can be used and raised for guests are accessible without steps (via lift). 
  • The lift cars are at least 116 cm x 230. Lift doors are at least 110 cm wide.
  • Exterior walkways have a maximum longitudinal slope of 10 %. (existing longitudinal slopes in %: 5, 10).
  • Passages and doors are at least 90 cm wide. 
  • The stations or objects of the guided tour are visible, perceptible or recognisable while seated. 
  • There is acoustic information about the exhibits or objects.
  • Pre-registration for the guided tour is required. 
  • The entire route of the guided tour is accessible to wheelchair users without steps.   

Public toilet for people with disabilities (in the ticket office area of the museum)

  • The toilet door can be opened with a Euro key.
  • The manoeuvring areas are:
    in front of the washbasin 152 cm x 170 cm;
    in front of the toilet 170 cm x 152 cm;
    to the left of the toilet 94 cm x 70 cm;
    to the right of the toilet 94 cm x 70 cm.
  • There are grab rails to the left and right of the toilet.
  • Both grab rails are flipped-up. 
  • The washbasin is accessible from underneath at a height of 67 cm and a depth of at least 30 cm.
  • The mirror is visible while sitting and standing.
  • There is a cord as an alarm trigger.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The nearest public transport stop is Fröttmaning (underground U6 direction Garching-Hochbrück): Follow the signs "FC Bayern Museum / Arena Touren". Duration: approx. 25 minutes 
  • There is a general car park available. 
  • The meeting point for the guided tours for people with disabilities is on Level 3 at the Paulaner Fantreff Nord.  
  • Assistance dogs (companion dogs, guide dogs for the blind, etc.) may be brought into all relevant areas/rooms of the facility/offer.  
  • There are glass doors with no safety markings at a height of 40-70 cm and 120-160 cm.
  • On stairs, at least the first and last steps have a visually contrasting edge.
  • There are no visually contrasting or tactile floor indicators.  
  • Stairs have handrails on both sides. A lift can be used instead of stairs/steps. 
  • An outgoing emergency call in the lift is confirmed acoustically, e.g. by an intercom system.
  • The stopping position is not announced by voice. The controls and signage in the lift are tactile.
  • The stations are well illuminated. 
  • There is acoustic information at the stations.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The nearest public transport stop is Fröttmaning (underground U6 direction Garching-Hochbrück): Follow the signs "FC Bayern Museum / Arena Touren". Duration: approx. 25 minutes 
  • There is a general car park available. 
  • The meeting point for the guided tours for people with disabilities is on Level 3 at the Paulaner Fantreff Nord. 
  • An outgoing emergency call in the lift is confirmed acoustically (e.g. by an intercom system), but not visually. Alternatively, stairs are available.
  • Tours with FM systems are not possible (e.g. headphones, neck ring loops) nor are they offered in German sign language (DGS) for the deaf.
  • The stations or objects of the guided tour are visible, perceptible or recognisable while seated. 
  • There is acoustic information about the exhibits or objects.
  • Pre-registration for the guided tour is necessary. 
  • There is a public toilet for people with disabilities (in the ticket office area of the museum).

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the business/facility is clearly recognisable from the outside. 
  • Guided tours for people with cognitive impairments are given in easy language.
  • There is no colour or pictorial guidance system. 
Certified in the period: July 2022 – June 2025

Address & contact

Allianz Arena - Stadionführungen

Werner-Heisenberg-Allee 25
80939 München
Phone number: +49 (0)89 69931-222
E-mail address: besucheraa@doco.com
Website: www.allianz-arena.com

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