Image of Allianz Arena Exterior View

Allianz Arena - stadium tours

Description

Exciting insights behind the scenes of the Allianz Arena on a accessible tour of the home of FC Bayern Munich.

The Allianz Arena is located in the north of Munich, easily accessible by car and public transport. As the home of the record champion, it is not only the setting for many football stories, but also a place of longing for fans and football lovers from all over the world. On match days, the German record champions excite live, but also on non-match days, the gates of the arena are open to all visitors. Guided tours with trained guides take guests to otherwise hidden places in the stadium - such as the changing rooms or the players' tunnel. The routes to the Allianz Arena as well as the guided tour itself can be managed barrier-free. In addition to the regular Arena Tours, the Handicapped Tour has been available since 2014, which was specially developed for people with walking difficulties.

Information on accessibility

Download short report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no parking available for people with disabilities. A general parking lot with sufficient parking spaces is available.
  • The nearest public transport stop is Fröttmaning Station (U-Bahn U6 towards Garching-Hochbrück): Follow the signage "FC Bayern Museum / Arena Tours." Duration: approx. 25 minutes.
  • All rooms and facilities accessible to guests are step-free, accessible via a ramp or an elevator.
  • All doors/entrances and paths accessible to guests are at least 90 cm wide.
  • The maneuvering spaces are at least 120 x 120 cm. The exception is the elevator, which measures 116 cm x 230 cm.
  • Exhibits and information are mostly viewable while seated.
  • The counter/cash register is 115 cm high, and there is no alternative option for seated communication.
  • Seating is available in the ticket area.
  • There is a public toilet for people with disabilities, which is accessible from at least one side (at least 80 cm).
  • There are foldable grab bars on both sides of the toilet.
  • Guided tours for people with mobility impairments and wheelchair users are offered. Pre-registration is required.
  • No mobile or fixed seating options are available for people with mobility impairments to use during the tour. 

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are welcome.
  • The signage (for orientation) is designed in clear, legible, and high-contrast lettering.
  • All raised and accessible areas for guests are brightly and glare-free illuminated.
  • The walkways in corridors/paths/aisles are visually distinct from the surrounding environment throughout the building/object.
  • There are no tactile floor indicators.
  • At stairs, at least the first and last steps have a visually contrasting edge.
  • Stairs have handrails on both sides. Alternatively, the elevator can be used.
  • A departing emergency call in the elevator is confirmed acoustically, e.g., by an intercom system.
  • The exhibits are well illuminated.
  • Information about the exhibits/stations is conveyed acoustically.
  • Seating is available.
  • No guided tours are offered for people with visual impairments or blind individuals. 

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no inductive hearing system available.
  • An outgoing emergency call in the elevator is only confirmed audibly. Alternatively, stairs are available.
  • Seating is available.
  • No guided tours are offered for people with hearing impairments or deaf individuals (in German sign language). 

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The nearest public transport stop is Fröttmaning Station (U-Bahn U6 towards Garching-Hochbrück): Follow the signage "FC Bayern Museum / Arena Tours." Duration: approx. 25 minutes.
  • The name of the Allianz Arena is clearly visible from the outside.
  • The destinations of the paths are in sight, or there are trail markers at a constantly visible distance.
  • There is no information available in Easy Language
  •  Seating is available.
  • Guided tours for people with cognitive impairments are offered. Pre-registration is required.
  • The guided tour for people with cognitive impairments is conducted in Easy Language.
  • The content (e.g., exhibits) of the guided tour for people with cognitive impairments is easy to understand or is explained in an easily understandable manner (e.g., visually). . 
Certified in the period: July 2025 – June 2028

Address & contact

Allianz Arena - Stadionführungen

Werner-Heisenberg-Allee 25
80939 München
Phone number: +49 89 69 93 12 22
E-mail address: besucheraa@doco.com
Website: www.allianz-arena.com

News from Bavaria

Get first-hand tips on stories, travel reports and events!