Allianz Arena - FCB Museum

Description

Titles, legends and the FC Bayern myth: an emotional journey through the history of Germany's most successful soccer club awaits visitors to the FC Bayern Museum.

Located in the heart of the Allianz Arena, right next to the A9 and connected to the city center via subway line 6, visitors can feel and experience the FC Bayern myth. In addition to the permanent exhibition, which covers more than 3,000 square meters, there are changing special exhibitions that look beyond the turf to various topics related to sports, soccer and FC Bayern. Access to the FC Bayern Museum is accessible, the premises spacious and the showcases clearly arranged. Audio guides are available in eleven languages. There is a special offer for deaf visitors: twice a month, a museum signer guides visitors through the exhibition; other appointments are available on request. The helpful staff in the foyer as well as in the exhibition is available for all requests.

Information on accessibility

Download short report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • A general car park is available. 
  • Access to the Arena and FCB Museum is possible without steps (max. 2 cm threshold, via a lift). 
  • All rooms and facilities that can be used and raised for guests (museum, store, Paulaner Fantreff) are accessible without steps. 
  • Passages and doors are at least 90 cm wide. 
  • Lift cars are at least 116 cm x 230. The lift doors are at least 110 cm wide.
  •  There is a maximum longitudinal slope of 10% over 90 m on the outdoor path between the north entrance and the access area to the museum. Exterior paths are at least 250 cm wide.

FC Bayern Museum

  • The museum's ticket counter is 115 cm high at its lowest point.
  • The exhibits are predominantly visible, perceptible or recognisable from a seated position. 
  • The information on the exhibits is predominantly legible while seated.
  • The following technical options for conveying information are available: Audio guide, films
  • In Café Gisela there is a table that can be moved underneath (maximum height 80 cm, can be moved underneath at a height of 67 cm with a depth of 30 cm). There are no wheelchair accessible tables in the Paulaner Fantreff Nord. 
  • Guided tours for people with disabilities are offered. Pre-registration for the guided tour is necessary. 
  • The entire route of the guided tour is accessible to wheelchair users without steps.

FC Bayern Store

  • The cash counter is 94 cm high at its lowest point. 
  • The merchandise is predominantly visible, perceptible or recognisable while seated.

Public toilet (in the ticket counter area of the museum)

  • The toilet door can be opened with a Euro key.
  • The manoeuvring areas are:
    in front of the washbasin 152 cm x 170 cm;
    in front of the toilet 170 cm x 152 cm;
    to the left of the toilet 94 cm x 70 cm;
    to the right of the toilet 94 cm x 70 cm.
  • There are grab rails to the left and right of the toilet.
  • Both grab rails are flipped-up. 
  • The washbasin is accessible from underneath at a height of 67 cm and a depth of at least 30 cm.
  • The mirror is visible while sitting and standing.
  • There is a cord as an alarm trigger.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs (companion dogs, guide dogs for the blind, etc.) may be brought into all relevant areas/rooms of the establishment/offer.  
  • There are glass doors with no safety markings at a height of 40-70 cm and 120-160 cm.
  • The entrance area is recognisable by a tactilely perceptible change of flooring.
  • There are no visually contrasting or tactilely detectable floor indicators. 
  • The raised areas that can be used by the guest (entrance area, cash desk/counter, bedrooms, corridors, hallways) are partially well lit, i.e. bright and glare-free.
  • On stairs, at least the first and last steps have a visually contrasting edge.
  • Stairs have handrails on both sides. A lift can be used instead of stairs/steps. 
  • An outgoing emergency call in the lift is confirmed acoustically, e.g. by an intercom system.
  • The stopping position is not announced by voice. The controls and signage in the lift are tactile.
  • There is a visual contrast between the exhibits and the surroundings. 
  • The exhibits are generally well lit. 
  • The exhibit signage is visually contrasting. 
  • Information about the exhibits is provided in writing.
  • The signage for orientation is designed in legible writing. There is good visual contrast between the writing/pictogram and the background. 
  • The following technical options for conveying information are available: Audio guide and films.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There are no inductive hearing systems at the cashier areas of the museum and store.
  • There is no clearly visible alarm (e.g. fire alarm).
  • In the lifts, an outgoing emergency call in the lift is confirmed acoustically (e.g. by an intercom system), but not visually.
  • The following technical options for conveying information are available in the museum: Audio guide, films. 
  • In the catering areas (Café Gisela, Paulaner Fantreff Nord) there are tables with bright and glare-free lighting, where there are no lamps standing or hanging that disturb the field of vision or eye contact. 
  • The following technical options are available for conveying information: Audio guide, films. There are no videos in German Sign Language (DGS). 
  • Guided tours in German sign language are offered and guided tours with FM equipment are possible (e.g. headphones, neck ring loops). Pre-registration for the guided tour is necessary.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the business/facility is clearly recognisable from the outside. 
  • The cash counter is directly visible from the entrance door. 
  • There is no information in easy language.
Certified in the period: July 2022 – June 2025

Address & contact

Allianz Arena - FCB Museum

Werner-Heisenberg-Allee 25
80939 München
Phone number: +49 (0)89-699 31-222
E-mail address: besucheraa@doco.com
Website: https://fcbayern.com/museum/de/

News from Bavaria

Get first-hand tips on stories, travel reports and events!