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Visitor Service of the State Theater Augsburg

at the tourist information

Description

The tourist information/visitor service of the Staatstheater Augsburg can be found in the centre of Augsburg. The city of Augsburg and the surrounding area offer a wide variety of excursions, activities and cultural highlights. The tourist information office will assist you in selecting suitable offers. In addition, the visitor service of the Augsburg State Theatre is located in the tourist information office. Further information can be found at: https://www.augsburg-tourismus.de/en/welcome and also at:  www.staatstheater-augsburg.de/karten

Information on accessibility

Download short report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified -  partially  accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report. 

  • The streetcar stop "Rathausplatz" is about 60 m away. 
  • Access is possible without steps via the side entrance.  
  • All rooms and facilities that can be used and raised for the guest are accessible without steps. 
  • Passages and doors are at least 90 cm wide. 
  • The counters of the tourist information / citizen service are 99 cm and 117 cm high at the lowest point. 

Some information on accessibility are listed below. For detailed information please see the evaluation report. 

  • Assistance dogs (companion dogs, guide dogs for the blind, etc.) may be brought into all relevant areas/rooms of the establishment/offer. 
  • The entrance area is identifiable by a tactilely perceptible change of flooring and visually contrasted to the surroundings.  
  • There are glass doors that do not have safety markings at a height of 40-70 cm and 120-160 cm. 
  • The steps to the main entrance are not contrasting.
  • There are no visually contrasting or tactile floor indicators. 
  • All raised areas that can be used by the guest (entrance area, cashier/counter, bedrooms, corridors, hallways) are well lit, i.e. bright and glare-free'.
  • Signage designed in legible lettering. There is good visual contrast between the lettering/pictogram and the background. 

Some information on accessibility are listed below. For detailed information please see the evaluation report. 

  • There is an/no audio induction loop system available at the reception / counter. 
  • Information for orientation is available in written form.

Some information on accessibility are listed below. For detailed information please see the evaluation report.  

  • The name or logo of the company/facility is clearly recognizable from the outside. 
  • The information counter is directly visible from the entrance door or the path to it is marked pictorially and without interruption.
Certified in the period: September 2021 – August 2024

Address & contact

Besucherservice des Staatstheater Augsburg

Rathausplatz 1
86150 Augsburg
Phone number: +49821 5020723
Website: www.staatstheater-augsburg.de/karten

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